• Answer employer inquiries regarding computer software or hardware operation to resolve problems.
• Oversee the daily performance of computer systems.
• Read technical manuals, confer with employer, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Set up equipment for employer use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Develop training materials and procedures, or train employer in the proper use of hardware or software.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Install and perform minor repairs to hardware, or peripheral equipment, following design or installation specifications.
• Confer with employer to establish requirements for new systems or modifications.
• The geographic area of employment is Miami. Zip Code 33130.